I think the obstacle, really, was the growth that happened in the department and the multiple programs that were put in place across the various branches. There was central support, but the rapid pace of growth in some of the programs led to areas where there were inconsistencies that grew over time.
I think that what this audit is saying right now is, “Let's get an enterprise vision in place. Let's put those management controls in place that can be used horizontally to the extent possible, with the proper systems to store the documentation to support better decision-making.”