I have to say this is really the focus on making sure we deliver better services to Canadians. We did have, through COVID-19, the opportunity, I have to say, to go faster because we didn't have a choice. We needed to make sure that our digital opportunity was there to support Canadians. Those efforts to deliver “secure” was one of the very important aspects. Secure, seamless services and information were our focus in four key areas.
The first one is modernizing the way we replace, build and manage our IT systems. The second is providing services to people when and where they need them. The third one is to take a coordinated approach to digital operations. Lastly is to tackle long-standing institutional barriers to change and innovate.
That is why we're continuing to put this effort into building upon a strong policy framework and a set of digital principles characterized by accessibility, information and data, cybersecurity, and above all user needs.