I think, if you look at Canada, we have a policy on service and digital. We're one of the only countries that has actually integrated service and digital from a policy perspective, so as organizations modernize their services...and even during the pandemic, we created a service officials council that brought together the service leads from departments to begin to have conversations, or in many cases continue those conversations—they started without the council—to look at how we can actually continue to integrate service delivery and digital.
I was speaking recently with colleagues from the United States who were looking at our policy and how we've developed this. They're looking at that as an implementation possibility within their framework as well.