The risks associated with COVID‑19 aside, work productivity and efficiency has been an issue. Over the past two years, we have seen tremendous problems on that front. Take the processing of immigration and passport applications, for example. Are those issues a direct result of employees working from home, or are they due to the fact that the process for handling those types of applications is lengthier and more complicated?
On April 26th, 2022. See this statement in context.