Mr. Carsten Quell at the Government Operations and Estimates Committee

On November 21st, 2024. See this statement in context.

November 21st, 2024 / 1 p.m.

Executive Director, Official Languages Centre of Excellence, Office of the Chief Human Resources Officer, Treasury Board Secretariat

Carsten Quell

I don't want to comment on a hypothetical scenario, but I can certainly say that the Government of Canada makes intense efforts to ensure that services are offered in the official language of the client's choice. That is known as active offer. We want to make sure that all clients feel comfortable using the official language of their choice, regardless of the language used by the service providers.

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