Thank you.
I will do so in English, because my notes are in English.
I was close to the end, but I'll just say that one of the main things is to make sure there are staffing envelopes for new programs so that they have the proper capacity to deliver the services effectively when they are launched without having to resort to contracting out. Also, access to information legislation should be revised to require transparency in all of our contracts, including disclosure of wages and benefits for workers, profits, equipment, supply costs and so on.
In short, what we are looking for is a change in approach, as I've discussed, around culture, enhanced transparency and accountability on government contracts. Doing so reduces the significant risks that the public faces associated with contracting out.