Initially, when the request came in from the Public Health Agency, CBSA approached three companies—GC Strategies, Apple and Deloitte—to seek feedback from them on our requirements. We assessed the two responses that we did receive, and we felt that GC Strategies aligned with what we knew we would have to do in terms of security and what we anticipated in terms of some but not all of the changes that we thought might come again.
The decisions we made in 2020 didn't have the benefit of hindsight, so it wasn't clear how long we would have to maintain the app, but we felt that the staff augmentation proposal from GC Strategies and the ability to use the CBSA cloud were the most appropriate for what we knew we needed.