Ms. O'Gorman, the national president of the Customs and Immigration Union told this committee that ArriveCAN is “one example in a long line of far-reaching technological band-aid solutions in search of a problem, solutions that ultimately fail to enhance border security and effectiveness in any real way.” He also indicated that the agency is short-staffed by between 2,000 and 3,000 officers, and that 500 officers could have been hired for the same cost as the ArriveCAN app.
Do you think that Canadians received a good value for the $54 million that was spent, or would our borders be under less pressure if more investments were made in staffing?