Whenever we find issues—and in Transport's circumstance several issues were identified—certainly an aspect of that is to behave differently. Simply creating a document might not be the answer. It has to be reinforced with education. Again, just a document change alone will likely not meet with any different result. It has to be a culture change and understanding that can only be done through education. That doesn't apply to just Transport Canada. It applies to all departments and agencies. It's something that we really underscore.
If you'll allow me, I want to make one point here. The training is incredibly important, because the seminal policy that was the Treasury Board contracting policy is being phased out. It's being replaced by a directive on the management of procurement, which is more principles-based and has less granularity. Training is incredibly important to make sure that as we transition to a new environment, everyone understands what the obligations look like.
I might add that it also makes our office more important, because where the rules are clear, we're simply adjudicating the facts based on the rules. Where the rules are less clear, the interpretation that's required from our office becomes that much more significant.