Your answers are always enlightening. Thank you for that.
In your presentation earlier, you said that most people are unaware of your services. You also mentioned the difficulty companies have in adhering to the contract awarding process, in properly understanding it, and so on. In your report, you also mention that your mediation services are not well known.
The procurement guide contains some tips to help companies and procurement officers with the contract awarding process. Nevertheless, how can we better inform small and medium-size businesses—the big ones already seems to be well informed—about your services, about the mediation that departments do not seem to be using much, and on the role of procurement officers in facilitating the process?