Thank you very much, Mr. Chair.
Ms. Warner, thank you for being here; we're grateful to you and thankful for your insight. The services provided by Service Canada are greatly appreciated, despite the difficulties encountered over the past two years.
The Canada Employment and Immigration Union contributes to the uncoverthecost.ca website, where the following is posted: “When governments contract public sector work to private companies, profits take priority over services, and everyone, except the corporate shareholders, ends up paying the price.”
In your opinion, why are the services listed on this website outsourced? Also, how can the quality of outsourced services be gauged?