Thank you, Mr. Chair.
It's wonderful to see you again, sir.
An welcome, ma'am.
My colleague, Ms. Kusie, started talking about FTEs. Obviously, it's a large and growing expense of the federal government. That's a resource that the government uses to deploy its services to Canadians.
One item I don't hear talked about a lot is productivity metrics. We spend a lot of time talking about how to encourage the private sector to become more productive. When we're constantly asked for additional resources in spending to increase the size of the public sector, often we're not also asking how we are holding ourselves accountable to ensure, from a productivity perspective, whether we're using new digital tools to help manage some of those costs, that we are delivering the services in the time frames and service standards that we set out for ourselves.
GC InfoBase does not seem to provide a lot of comfort, at least in the recent time, that we are meeting a lot of those service standards across many departments. We don't have to get into each of those issues here, but how would you recommend parliamentarians think about metrics and productivity with respect to a growing public service?