If there's not a target set, at the end of the year we say, “Oh well, we tried.” How did we try? I think if you have benchmarking, reporting, tying this to bonuses and shedding a light by having a department-by-department reporting mechanism in place, it will highlight to us where the issues and challenges are and where we can focus our attention.
On December 5th, 2022. See this statement in context.