In 2016, you wrote an article about the paradox that the federal government is caught in around the fear of failure and the need to innovate. I'm wondering if you can reflect on the role that institutional knowledge has in the ability of a federal government to innovate, and whether or not it's beneficial for certain jobs or tasks to be carried out by a third party outside of government. It seems to me that a government can't innovate when the role of innovation is being outsourced, or it can't learn from failure when that failure is burdened by a private company.
Do you have any thoughts on this paradox and how it relates to McKinsey and the contracts it receives?