A managing director's job in a global consulting firm, which basically has 2,500 partners, is basically setting strategic direction in terms of where you want the firm to be in 10 years. It is in the managing of the organization, because it's a complex organization. You have offices, you have sectors like banking, retail and so forth, and you have functions, operations and marketing. That's a complex place. Then it's making appointments, appointing people into different roles.
I also spend a lot of my time recruiting. Recruiting is a very important part of what McKinsey is and where it is, so I was often recruiting. That's the level of what you're doing. You're not in the operations.