We have to put more investment in training for the civil service, as I said, to build the capacity. These are all skills that you can learn, but we have to invest in people to be able to do that. That's what the private sector is doing.
I remember from McKinsey that for a lot of things we would be working on, five years later the companies were doing them. If I went to that same company and said we'd like to do this particular type of service, they'd say they were already doing it.
That's the sort of capability building we need to think about to help civil servants with the scale of issues that are coming up and to enable them to do it.