Thank you very much, Mr. Chair.
Ms. Fortin, it's very probable that some of the answers to the questions I'm going to ask you might have to be sent in writing. I'd also like the answers to my previous questions sent in writing. I'll send you all the questions together.
You mentioned drones earlier and I was about to talk about them. I grew up in Fermont. It's called the city, but I'd say it's more of a village in view of the number of inhabitants. It's on the North Shore, where people have a lot of trouble receiving parcels. In some regions, there are people who have not even been receiving their medicines for chemotherapy, diabetes and epilepsy. It's a very serious matter. Drones might be the answer, but it remains to be seen.
If the drone pilot project is considered viable, what are Canada Post's intentions for implementing this service, and how far would your organization be willing to extend it?
How much would that kind of service cost, not only financially, but also in terms of human resources? Would we lose human resources or post offices as a result?
Given that drones are equipped with cameras, would everything possible be done to protect customers' confidential data?