Thank you for that question.
I mentioned that there are a range of companies with whom we have arrangements for benchmarking services. They each hold different proprietary tools and instruments that would be used to compare different aspects of government activity.
Whether it's an internal corporate service function or a client- or citizen-facing service, it would be datasets that would compare the cost structure, for example, of that activity to those of other organizations and give a guide to some continuous improvement work that a department might be doing. It could also be helpful, if there's a deeper business transformation under way, to know where our current service posture is relative to other comparable entities.