Some of the work was done by McKinsey in assisting us to identify the right types of talents we needed. I was part of the first contract in my previous role as the assistant chief of naval staff for personnel and training. I did not know the components of a digital team. I did not know the role of a product owner, product manager or scrum master in a digital context, or the notion of sprints and how to go through an app development process.
Once we identified the skill sets that were required and saw the experience types and what sort of innovative approach needed to be done, we were able to identify those people within our organization. The challenge since then has been retaining them. We have some very talented people. Once they become known, they are hired by other companies—not necessarily by McKinsey but by others.
We have a robust team now. We've found that we can actually manage to find this digital talent with the very people who are coming into the Royal Canadian Navy and the Canadian Armed Forces.