Thank you. This is an important question.
Outsourcing, technically, is the movement of people and processes from one organization to another organization and letting the other organization take on that work. McKinsey does not actually provide outsourcing as a service.
Our work is intended to respond to a request from the civil service when they're looking for a specific capability that needs to be filled. Again, the example I will offer is around digitizing. The way we work with the civil service is that they have a request to implement a digital transformation. We will help set out the strategy, road map, technology requirements, organizational requirements and capability requirements; help them design and start the execution; and help find the people, hire the people, put them in the jobs, train them and make them capable of standing up, so that they can take that skill and roll it to other processes that need to be digitized.