Good afternoon. Thank you for your question.
The references to good faith are related to the whistle-blower's intentions. In some cases, a whistle-blower may have seen things they did not like for years, and it may be thought that, in disclosing these things, the whistle-blower is trying to hurt the colleagues involved.
However, it is not our role to determine whether, by filing a complaint, this individual is seeking to help or harm a colleague. What matters is determining whether the complaint is justified. Complaints must be judged on the facts, not on the intentions ascribed to the complainant. It is too easy to disregard someone based on the assumption that their intentions are bad. Therefore, we removed these arbitrary elements so that complaints will be judged on their own merits instead of the person's intentions.
If the person is likely telling the truth, whatever their motivation, an investigation and protection are warranted.