Wrongdoings observed by public servants often occur in their work teams, and this could be the fault of their immediate supervisor. Currently, the employee can bypass the chain of command and make the disclosure to the person at the very top, the commissioner, although the process is very intimidating. However, sometimes the process should be simpler and involve the manager of a unit in the same department. This would simplify things and promote a culture of transparency, openness and frank discussion. The more simplified the processes, the easier it will be to solve problems before they escalate.
On April 19th, 2023. See this statement in context.