The overall queue has approximately 400,000 transactions ready to be processed, but there are different categories of workload within that. There are 177,000 cases that are beyond our normal workload that would have a financial impact, so it's a subset of that overall queue of work. As I indicated, there's significant new staffing that is coming on stream and we've seen our capacity to process pay transactions increase by about 14% in the last year.
The addition of staff is adding considerably to our ability to manage intake as well as deal with backlog reduction.