I would note that we're committed to continuing to track in a consistent fashion for clarity how old definitions work, where we do the work, and to look at new ways of examining the business in more detail. It's this idea of looking at workload beyond normal workload.
There's a monthly intake that goes up and down from time to time, but the amount of intake that we're not processing that is beyond a normal workload is where we're trying to shift the focus to. There will always be cases in the queue as part of our normal processing, so we're trying to add insights to the reporting, not diminish or change things that we've reported in the past.