Until I get into the job, I don't really know the mechanics of how I will do it. I also, of course, await the outcomes of Bill C-290, as well as the review. I do have some notions of how it's been done elsewhere.
I think, first and foremost, people have to have trust in the office. They have to know about the office, and then have trust in it. One thing I would do is reach out to those in other parts of the system who may have positive contact with staff members who may find themselves in difficult situations, such as ombudspersons who may exist in different organizations or human resource persons who may have knowledge of trends. I would receive information from them, or consult with them, as to how they think we should approach raising the profile of the office and making it most effective.
It's hard for me to be more specific at this stage, other than to say that I would faithfully implement the mandate. In terms of the details beyond that, I'm unable to give you many more specifics, as I really haven't been in the system.