Thank you, Mr. Chair.
Mr. Giroux, thank you for coming to see us again on such short notice.
Mr. Giroux, we've already talked about how the number of public servants has gone up significantly in recent years. Despite that, there are problems with passports, as someone mentioned, and Canada Post. For example, one of my colleagues received notes from someone in a riding other than his. That's to say nothing of neighbouring villages that have identical addresses and postal codes. Apparently mail intended for one is being delivered to another. You have to experience that first-hand to understand.
Should we be worried that spending on hiring is going up even though the impact on service leaves something to be desired? How can existing services be improved?