Thank you for the opportunity. I think people need to understand that I'm not making this up in terms of what we were living at the time.
On March 11, the World Health Organization called a global pandemic. Five days later, the government sent most of its employees home. At the same time, we closed our borders internationally. Four days later, we closed, unprecedentedly, the border with the United States.
This is the reality that as CIO I was accountable for. I had to enable both the changes at the border and the changes for employees.