You're kind of answering a question that I didn't ask, but the way you're approaching that is interesting. You're saying essentially that the process worked, but from my perspective and I think from the perspective of the taxpayers, the outcome was terrible.
If the process unfolded the way it was supposed to, and the outcome was terrible from the perspective, I think, of most people, including most members of this committee, does that suggest that there's a problem with the process?
I guess that's a policy question more than a public service question, but do you want to weigh in on that?