I would have to take a closer look at specifically what that drop is attributed to. If their services are being delivered but not being delivered securely, it would mean, to my mind, that there is no need for them to be delivered securely. The appropriate privacy and security safeguards in our systems are foremost in our minds when we put them into place to serve citizens.
I would have to take a closer look to see what the change in percentage is. It may not be a drop in the sense of not meeting the target; it may simply be that the level of security that's required has changed.