I actually want to go there.
We've seen articles in the media. We've heard from our constituents about very serious conditions being exacerbated by the situation, such as people with cancer not getting their drugs in a timely way or people with serious neurological conditions not having access to the medicine they need.
A constituent of mine—Tom from Hornby Island—was having issues obtaining his wife's life-saving medications. He reached out to my office because his wife had only six days left of heart medication. During the health switchover, their prescription coverage was cut off. Canada Life decided that B.C. residents on the pharmacare program should have pharmacare paid for first by it and then by Canada Life. This should have been a smooth process because Sun Life had all of their information.
Tom was distressed and wondering why Canada Life had cut off his medication coverage. Our office had urgently requested that your company solve the issue so Tom's wife could access her medication.
This is unacceptable. Maybe you can help me understand how you're going to fix this.