Thank you, Mr. Chair.
My name is Ryan Weiss. I am the senior vice-president of group benefits at Canada Life. My portfolio includes the public service health care plan. I am joined today by Thi Vu, who is our regional vice-president within our group customer division in Quebec. We appreciate the opportunity to provide an update to the committee on implementation of the public service health care plan.
This plan provides benefits to thousands of Canadians who have dedicated their lives in the service of this country, and it is our honour to support them.
We know the transition has not been smooth for all members of the public service health care plan.
Before I pass it to my colleague Thi, let me just say to those who had a poor service experience in recent months, we are sorry.