Thank you to the committee for inviting us here, because this is obviously a very important topic.
Specific to your question, I would encourage the committee in aggregate to try to find what all those great things are that do work, that are easy to find and that are replicable. In Rachel's case, there were many things that worked very well that brought a tremendous amount of relief to the parents.
On the downside of that, early in the process, you're at the pressure point of standing in an emergency room multiple times when, as the other mother just pointed out, you know what the problem is but the doctor tells you that if you didn't pass out, if you didn't black out, you don't have a concussion and you should go home, after a month of throwing up and being in bed. As a parent, you know what the problem is, but you don't know what to do about it.
That's the biggest opportunity for all of us to reflect on: How do you encourage that it's okay to say there's a problem? As Mr. Fisher pointed out earlier, it's okay to use the “Let's talk” situation and say there's a problem.