I would have to say that, for myself, it wasn't an easy task trying to figure out whom to go see, what doctor. As Carly said, when we went to emergency that day, it was very obvious when I saw her in the emergency department. She couldn't walk. She couldn't focus. She was disoriented. It was obvious she had a concussion. It was, “Well, give her a week or two. If she doesn't get better, then go to your family doctor. Just keep all her stimuli down.”
When she's not getting better and you go to the family doctor, and the family doctor is saying, “Well, you know, just give it time. Over time, it should get better. I'm not sure what else to do”, that type of thing, it's so frustrating.
Then we had to deal with the whole mental health issue on top of it. That piece alone was a huge factor. To watch your child suffer is the most awful thing you could ever imagine, and not being able to help and do anything for them. It's very hard to manoeuvre through the system, especially for kids with any mental health issues.
We have a teen health centre. We ended up going to see a physician there. She guided us with some of our options. We did take Carly to see a psychiatrist, as well as a psychologist. It was more or less us trying to guide our own way. It wasn't like being told, “Here's the road map; this is what you follow.” We were really trying to find the information on our own. Nobody really knows what to do for these kids, truly.