In terms of who controls the information, we all have a duty of care to our consumers, and while we are a private company, we're clearly there in the public domain. In the United Kingdom we have local authorities who enforce the labelling legislation.
There is a lot of legislation related to labelling, and most of it is at the European level and has cascaded down to the national member states. But the principle of it is that we have a duty not to mislead, and we shouldn't be misleading the consumer in how we describe the food, how we put a picture on the label, or how we put nutrition information or any kind of information on our products.
So we have principles of due diligence that the enforcement authorities will check. They will come and talk to us about what processes we've put in place, the testing, the checking of our product specifications, and they will talk to us about our processes, but they will also spot-check. They will take the products off the shelf, they will take them away, and the public analyst will analyze them. If they believe there to be any anomalies, they will come back to us and talk to us about it.
Certainly, there may be anomalies because there is just natural variation, and we can talk about that. Some may be because for some reason, yes, there was an error on the label when it was printed, or an example like that.
So we are very much under public scrutiny in terms of enforcement agencies with regard to any piece of information that we put onto a label, and we're very careful to make sure that we get that accurately.
In terms of where we reduce the quantities of certain nutrients, whether we're working with different objectives to those of the authorities--in the U.K. that would be the Food Standards Agency--we don't work against them. There is no purpose to that. We all actually have the fundamental principles of trying to encourage consumers to eat a healthier diet. It's not in our interest if our customers are dying young. We'd like to keep them. We'd like to keep their loyalty. We want to be seen as members of the local community. We talk to the Food Standards Agency on a regular basis about their research and about what they think the guidelines should be.
Inevitably, sometimes the industry moves faster than the government can, because it has to take a whole range of things into consideration; therefore, in the U.K., the industry--the retailers and the manufacturers--have developed guidelines on the amounts. And whilst the government is using them to some extent, they're not government-based figures. They are a guide that helps everyone move in the right direction, and the government is supportive of them even if its name is not on them.