Good afternoon, Madam Chair.
Thank you for the opportunity to speak with you this afternoon. The committee has a complex and multi-faceted problem to explore. The solutions are equally complex. If the answer was simply "more"—more money, more resources—we wouldn't be talking today, I am sure.
The Canadian Health Services Research Foundation was created in 1997 to support research on health services, and to help decision-makers use existing research better, to the benefit of patients. Today, I would like to share several telling stories that show how our partnerships and research are building solutions in the area of health human resources, and how I think we could make even more of a difference for patients in the future.
A few years ago we partnered with a number of groups, including the Ontario Hospital Association's Change Foundation, to commission research that would address critical health human resource questions. Then the Canadian nursing workforce was a significant issue, and it still is. We've heard that already, both from Jeanne Besner and from CIHI. In fact, the study in 2002 by the Canadian Nurses Association suggested that if we continued with past workforce utilization patterns of registered nurses, Canada would have a significant shortage of RNs by 2011, and of course even more, 113,000, by 2016.
We had to set out to address two questions. First, what was the actual impact of the working environment on the health of the nursing workforce, and hence potentially on patient outcomes? Second, what effective solutions could be implemented to improve the quality of the nursing work environment and patient outcomes as well? It's not only the numbers of people you have in any category, it's also the way in which they're organized, the nature of their workplaces, the way in which they work with one another, that determine whether the number makes any actual sense.
So the researchers commissioned by CHSRF and its partners looked across the published literature and conducted extensive interviews with nurses, health system managers, government employees, and educators. The report that was based on this work, Commitment and Care, identified problems that were familiar, and you're probably going to hear a lot more about them. You've already heard some of this from other witnesses this afternoon--issues of work pressure, job security, support from managers and colleagues, safety in the workplace. Jeanne Besner mentioned the difficult decisions and wrong decisions that were taken during the last period of contraction in the Canadian economy and in public funding. Nurses suffered particularly from that, with lots of them being put on part-time, having benefits reduced. So it was a bad atmosphere for work.
At the same time, the researchers discovered that when they looked closely, they saw a lot of creative solutions within the health care systems in Canada and abroad, local innovations that deserve to be heard about much more broadly. For example, there were the so-called magnet hospitals, hospitals with reputations for being excellent nursing workplaces with stable nurse staffing and high job satisfaction, which could be imitated by others.
The report also highlighted, for example, the B.C. Ministry of Health, which launched a program in 2001 to relieve senior nurses of 20% to 30% of their patient care in return for mentoring the new, inexperienced nurses. Innovative solutions like these and others matter a lot, not just to nurses but to patients, because the research shows us that nurses' job satisfaction is one of the strongest determinants of patients' overall satisfaction with the health care system. If you spent any time in a hospital you'd know that's who's there, that's who's doing the work.
The evidence also shows--and this is a little frightening if you're a patient--that good team relations affect patients, even their levels of mortality. So if you have an unhappy team gathered around your bed you should probably be worrying, because there's evidence that there are far better patient outcomes when there's good collaboration between and among nurses and with physicians.
At the Hamilton Health Sciences Centre they've successfully initiated nursing resource teams that will send in backup as different units in the hospital become overwhelmed, so there's a team there to help out when things get particularly hot in one area or when one area is suffering from staffing shortages.
This sounds very micro, but the fact is that changes in health care do have to happen at a very micro level, at the level between the people providing the care and the patients.
I have another very interesting example, that of the Agence de la santé et des services sociaux de la Montérégie. This agency is using research to understand the needs of the population they serve, and transform the way services are delivered to patients. Through its research efforts, the agency has identified 15 major health and social problems as the determinants of the service offer. It then began by treating the health problems and organized services around these problems.
It then created interdisciplinary teams for each of the problems. These teams mapped out service continuums that would help to prevent the problem, treat it, and provide support to susceptible populations. This approach targets the health and social service requirements of specific populations and engages a wide range of health professionals and services.
The result has been an organization with a strong public health orientation and a determined focus on research evidence as a foundation for all management and clinical decisions.
We've learned about these innovations through the course of our programming and through the partnerships we've had. The research I mentioned on nursing and nurses was funded through a ten-year nursing research fund, a program that ends this year.
I mentioned the region of Montérégie. The leaders in that health region in Quebec are participants in a number of programs. Participants included nine of their senior managers and their CEO. They have been fellows of our executive training for research application program. It is also a ten-year program, funded by Health Canada, and it develops capacity and leadership to optimize the use of research evidence in managing Canadian health care.
These stories should serve as a source of encouragement as well as for any cause for concern. These successful initiatives should be commonplace in Canada's health care system. Sadly, they're not. As a country, we need to devote more resources to supporting the kinds of innovations that are good for health care professionals and also, and more importantly, good for patients.
As we know, the numbers show that we're spending more and more on health care, but we devote minuscule resources to support studying and sharing lessons about how we organize, manage, and deliver care. According to the Canadian Institute for Health Information, we're now spending about $172 billion. We spent that in 2008. By comparison, the combined budgets of the Canadian Health Services Research Foundation and the health services research funding of the Canadian Institutes of Health Research add up to less than $50 million, so the amount of money we're devoting to thinking about and looking at actual health service delivery comes to around $50 million out of a budget of about $172 billion. If you're asking yourselves how quickly we are going to come to the practical improvements that are required to have a more innovative publicly financed health care system, we're going to have to look again at these numbers.
We also need to devote a lot more time and energy to sharing the stories of the innovations, not only with health care professionals but also with policy-makers, politicians, and the public. Everybody has a role to play in advancing systems-level innovation, because we know that's the way we're going to have a much stronger health care system for all Canadians.
Thank you.