Thank you, and thank you for the question.
I think when we are talking about innovation and collaborative care in professional teams, the group we need to talk about the most is the patient, the client, and the resident. To me, collaborative care includes having them as the heart of the team, at the head of the team. When you involve patients and families and residents---the community--in the collaborative care practice, I think that's when change will really start to happen. We need to be able to put in place systems that allow their voice to be heard concerning the types of system-level improvements that we need to make, not just regarding the therapeutic interaction between nurse and patient or doctor and patient, but, rather, at the systems level. I think Canadians are ready to engage in that conversation, and for the Canadian Nurses Association, collaborative care means the involvement of patients and families.
I want to speak very quickly about work that the CNA is doing with the College of Family Physicians of Canada. We are working with them to expand a model of primary care that has taken off in Nova Scotia, where nurses and physicians are working together in an innovative fashion, in such a way that they're able to increase the number of patients the practice is able to see. They're able to go from two-week waiting lists to same-day appointment services. There are a variety of very effective innovations that have been applied, through which change is happening there. So that would be an example we would look to.