I have concerns about what is being communicated to you in briefings, and indeed the way the organization and revising and testing of the planning is being done on conference calls. You actually have to be in the community to understand whether or not they are feeling confident about what they will do this fall.
As you know, we have been to a number of communities, and this figure, that 90% of the communities have completed their plan, is not our experience. So I want to know whether people are on a conference call saying “Yes, we've completed our plan” when they aren't really sure what that means and what they need to do. I want to know from the communities that we've been to, that seem extraordinarily well prepared and that we'll hear from today, from Garden River, to some of the others that seemed very insecure about what will happen this fall....
How are you measuring and testing their capacity to revise or test their plan?