If I may, the agency does offer mediation services. We are in the midst of the judicial proceedings vis-à-vis the four allergy complaints before us, but it doesn't mean they can't come off that track and go to mediation. However, it does require all parties to be willing, and that has not been the case so far. That's not to say it couldn't still be a possibility. A request can be made and we can turn to the carriers and offer that, but in order for us to mediate, we need the agreement of the parties. We'd certainly be willing to try that, if indeed it's option we could pursue.
On November 4th, 2009. See this statement in context.