There are probably several ways by which each institution is working to respond. One is, of course, triage to ensure we're using our valuable resources on the most important and urgent cases; another one is through contracting for psychology support as and if required; and of course, as your question suggests, trying to get to root causes to really improve the initiative. For example, I think it was in February 2009 our psychology vacancy rate was higher; it was 23%. We brought it down to about 16%, but it's creeping back up. So we'll continue to work diligently on understanding what issues are affecting recruitment and retention for us and of course do our best as a service to respond to those.
