Thank you, Madam Chair. I would also like to thank the witnesses who gave us the information. I'd especially like to thank Mr. Racine and Dr. Joanette. It is always good and rather nice to hear people speaking French. It's fairly rare here.
My question is for Mr. Racine. You said that it's very difficult for francophones to get care. Can you explain the process that patients need to go through to receive care? Are the steps lengthy? Does anyone help them? What type of person helps them?