Doctor? Excuse me, please.
Look, your report was interesting in terms of some of the almost jaw-dropping numbers, but I'm not sure what the solution is or what it is you're suggesting when you talk about an unregulated workforce. My experience with some of these centres is that people work hard, that they're over-worked, and that there is a lot of pressure, but I actually tend to think that a lot of these people are doing a pretty good job despite that.
When you talk about some of the difficulties, what are you looking for? What I'm trying to get at is, if there are deficiencies, having common standards is a good thing, but at some point, when does regulation begin to result in even fewer people being available to help people who are entering their sunset years?