Thank you so much for inviting me here, on behalf of my organization, Baycrest, to share some thoughts. It's quite an honour for us to be represented here.
Baycrest serves 2,500 Canadians per day across a full continuum of health care services, from home-based services to hospital to nursing home to a wide array of community-based programs, and it's home to the Rotman Research Institute, which is one of the top-rated cognitive neuroscience institutes in the world.
I want to start by commending you for addressing the challenges presented by the aging of our society and the anticipated increase in prevalence of chronic disease that will result as we live longer into older age. As David Crane said in the Toronto Star, in 2007:
Rather than wringing our hands, we should recognize that the changes an aging society will bring are quite manageable if we take the necessary steps now, and celebrate the fact that Canadians are living longer and healthier lives.
What I'm going to say over the next few comments is that with the challenge of an aging population and the burden that chronic disease will present to us also comes a very significant opportunity to make transformative change across Canada in how we keep people well and how we deliver health care services.
I'll commence my brief comments with the following questions, which I would ask everyone sitting around this table to consider.
Number one, must it be inevitable that so many Canadians suffering from chronic diseases such as diabetes, heart disease, musculoskeletal infirmity, chronic obstructive pulmonary disease, hypertension, and dementia end up being treated in an acute-care hospital, coming in through an emergency department because we lack community-based capacity to keep them well and stable with their conditions?
I'll pose another question for us to consider. Why should nearly 40% of seniors, especially the oldest old, have to spend an average of the last two years of their lives in an institutionalized care setting such as a long-term care facility or nursing home, separated from their families and other supports? It's because we lack community-based capacity to keep them in their own homes or in the homes of their family members.
I would ask you to consider this for yourselves. Can a nursing home—even one as special as Baycrest, which is world renowned and which I have the privilege to lead—ever be so great that any of us would choose to live there instead of in our own homes? If the answer to that is no, we would rather live in our own homes, then I would ask that we now take the steps necessary to enable that to happen.
Aging boomers—or, as is said here in Canada, zoomers—expect society to now offer our parents who are living more than what society ever offered our grandparents. And quite frankly, we are a sufficiently self-indulged cohort that we expect society to give us even more than what society will ever give our parents. Certainly we hope that society will offer our children more than we were ever offered in keeping us well and taking the best possible care of us in the best possible place and with the best possible value extracted from that health care dollar.
I think it's important for us together to set some achievable, concrete, tangible, sustainable goals along the lines of the following. If any of us do truly need to be in a nursing home, let's set as a goal that it will be on average for the last two months of our lives, not the last two years of our lives. To achieve this kind of goal, as well as several others that I'm sure we'll discuss today, will require deliberate transformative change—not nibbling around the edges, not small incremental initiatives, but transformative change that can benefit Canadians no matter where across this great nation they happen to live.
In reference to these issues, my comments today will be couched in three principles that will help Canada change the journey of aging for the better and position this nation, if it so desires, to be a global leader in innovations to serve the needs of an aging population.
What are these principles? For one, we must be willing to take risks through experimentation and innovation in health promotion, health care delivery, and the reimbursement of health care services. We must be willing to take risks, which means that while we will celebrate the successes that result, we must be willing to tolerate the inevitable failures. To truly innovate and transform, there will be failures along the way, and we must tolerate them and learn from them.
We need to understand that to keep people well involves more than just providing good health care. We must provide economic incentives to businesses and organizations that promote healthy lifestyle practices. I'm sure we'll talk about some tangible examples of that this afternoon. We must provide tax incentives, rebates, and credits to individuals who show progress in adopting healthy lifestyles, compliance with medical therapies, and attendance in prevention programs.
I also believe it is critical to financially incentivize families and other informal caregiving networks, such as volunteers. At Baycrest—and perhaps we'll have a chance to talk about this later—we have an active volunteer corps of 2,000 seniors. They spend the bulk of their time caring for other seniors who are more frail and needy. Experimentation and innovation will require that we test new models of integrated care tied to reimbursement methods that can achieve more than cost effectiveness, and take into account outcomes, not just inputs.
The present focus on acute-care emergency department wait times in some of our provinces, such as Ontario, and an alternative level of care is too narrow. We must look more comprehensively. For example, across the nation, from the Maritimes to B.C., there are organizations involved in senior care and chronic disease management that are holding their own against organizations in western Europe and elsewhere in introducing innovations. The difficulty we have is not the creativity that resides within our health care sector and other parts of our community; the difficulty we have is in taking these best practices and translating them across a broader swath of the nation. But with the right structures in place and the right incentives, we can take best practices that are occurring in Saskatchewan, Quebec, and Toronto, learn from them, and scale them up across the nation.
Let me give you some examples of the kinds of innovations that can be successful, and not in a narrow place like north Toronto under the guise of an organization like Baycrest. Baycrest was the first organization in North America to invent senior day care and dementia day care in the 1950s. Baycrest was the first organization in North America to demonstrate that if you spend some dollars on implementing electronic health records and computerized physician order entries, it leads to reduced medication administration errors within a long-term care setting.
Baycrest was the first place to demonstrate that you could develop units in a hospital or nursing home setting to provide diversion from emergency departments in acute-care hospitals. So if a patient is getting sick in the community, the reflex right now is for their primary care doctor to tell them to go to the emergency department. Or if the patient gets sick in a nursing home in the middle of the night, the reflexive response is to call an ambulance. The patient is transferred to an emergency department, which is just about the last place that any of us would want our parents or grandparents to be if they were sick in the middle of the night. Baycrest and others across this nation have developed wonderful programs that are cost-effective, keep seniors away from acute-care hospitals, and get them out faster when they are in acute-care hospitals.
The difficulty is not that we don't have the ideas; it is that we don't have the reimbursement methodologies in enough places across the nation to incent that kind of program delivery. We don't have the methodologies in place to take a best practice in one jurisdiction of the nation and ensure that it can be tested in another jurisdiction.
I mentioned earlier that it goes beyond just thoughtful and innovative health care. We should be providing economic incentives to businesses that can promote healthy lifestyle practices. That's an essential ingredient that could change the way people age. It means healthier food choices on restaurant menus and in food stores, documented gains in workplace wellness programs, better physical education in schools, and healthier lunch programs in workplace and school settings.
When we think about how to mitigate the impact of chronic disease in seniors, we tend to focus on the final destination in life—old age—instead of understanding that how we age is very much determined by the particular journey we're on as adolescents, as young and middle-aged adults, and finally as seniors. So the best way to prevent heart disease in an 80-year-old is to ensure that our children are not obese.
There are other kinds of lifestyle transformative notions that we have to build into this kind of dialogue.
I mentioned before that we can provide, and should provide--