Good morning, and thank you for the opportunity to present to the committee this morning.
I've been asked to share an innovative approach that we've taken here at the Manitoba Chambers of Commerce.
As a means of introduction, I sit on the board of directors for the Manitoba Chambers of Commerce, as well as the policy committee, and I was asked last year to chair a president's advisory committee on health services in Manitoba by Graham Starmer, the president of the Manitoba Chambers of Commerce. In my day job I oversee our public sector consulting practice for PricewaterhouseCoopers in Manitoba and Saskatchewan.
What I'd like to do in the 10 minutes I am allotted this morning is share some background on the committee's efforts, provide an overview of our activities in the last year, some of the findings we have seen based on our activities, some recommendations we're making, and then next steps as we move into 2013. Again, I appreciate the time.
If we go back to the spring and summer of 2011, in the province of Ontario, PwC conducted an initiative called the citizens reference panel on Ontario's health services. We brought in two individuals, a male and a female, from each of the regional health authorities, or the Local Health Integration Networks in Ontario, over a series of three weekends to provide them with some baseline information on health services. That was on the first weekend. On the second weekend we provided a workshop on recommendations based on what you know are the recommendations you may have for Ontario's health system. On the third weekend there was a report produced by the 28 citizens that eventually was presented to the Ontario government as a means of sharing what the citizens were feeling.
I share that with you because that was really what tweaked the interest of the Manitoba Chambers of Commerce, specifically Graham Starmer, the president. He thought that was an innovative approach to engaging the public in a dialogue on health care.
I was asked to chair the committee, and I accepted on the condition that we would undertake our efforts in a collaborative and supportive manner. I have a tremendous amount of respect for health care executives here in the province and across the country. Their jobs are difficult, and this is a very difficult emotional and personal issue.
That's some background on the committee itself. There are about a dozen members. We have two doctors on the committee. We have representatives from the Canadian Mental Health Association, Eli-Lilly Pharmaceuticals, the department of economics at the University of Winnipeg, the executive from Sport Manitoba, and a number of other stakeholders. As well, we were supported by the Manitoba Chambers of Commerce management team.
With regard to our activities, we met as a committee in December 2011 and January 2012 to itemize what our priorities would be for the coming year. Our mandate was really to start the dialogue on health care within the Manitoba chambers' membership.
In the first discussion, the committee members shared approximately 15 or 16 areas that were important to them, everything from mental health to customer service to wait times to economic sustainability, and a number of other topics. We decided as a group that to focus our efforts we should bucket those into three manageable areas, which we did. The three areas we focused on were economic sustainability, healthy living, and patients as partners, or customer service.
Throughout 2012 we had three subcommittees in each of those areas go away and research the current state in Manitoba. We asked them to do a jurisdictional review of what other jurisdictions in Canada, other provinces, and, frankly, other jurisdictions around the world were doing in those areas, be it economic sustainability, healthy living, or patients as partners. Then we asked them to come back with some recommendations.
The three committees spent a good amount of time preparing that information. In the April timeframe we presented to our AGM our activities to date, some of the findings, and some very basic information about the health care system in Manitoba. It was very enlightening, because we found with only some very basic information there was a good amount of very positive feedback from the 90 or so Manitoba chambers of commerce, leaders across the province. They appreciated this information very much. It gave them some good insights into some of the challenges and opportunities in the health care system.
Throughout the summer of 2012 we pulled together the three reports from the subcommittees into one report focused on the three areas, eventually with recommendations. I'll talk to those in a moment. We're currently in the stakeholder consultation phase, so we are reviewing now with community leaders, government departments, and both the Minister of Health and the Minister of Finance. We presented to them, as well as a number of deputy ministers, with some very good feedback.
The biggest piece is probably what the business community can do, and I'll talk to that in a moment in terms of going ahead in 2013.
What we found was that, when asked, the public was extremely interested in being engaged in the discussion on health care.
When we talked about economic sustainability, we saw that there were pockets of experimentation or innovative programs across the country, including here in Manitoba. We believe that with a better view to some of those approaches around economic sustainability and educating the public on the economics of health care, we can achieve benefits as a country. We looked at other jurisdictions. Some jurisdictions presented a statement to the population: here are the services that you have used in the health care system that the province is costing. Provinces are using various techniques. We saw some other jurisdictions around the world where they're experimenting with private and public health care. We saw some interesting things on economic sustainability.
With the healthy living group, there is some basic research. There are a tremendous number of good programs throughout the country and around the world. Our representatives on the committee who had expertise in this area suggested that perhaps there are gains to be achieved with coordination. So we got some good feedback on how we can use all those energies. As we did with the 15 or 16 priorities, we consolidated all this into three areas. Perhaps there is a better method for consolidating. One of the pieces of feedback that came out of the healthy living group was that within the major cities across Canada—within the city proper—there is great access and there are great facilities. But once you get into the more rural areas, there are significant challenges. These are some of the areas that we highlighted from a healthy living perspective.
From a patients as partners perspective, just about all provinces across Canada have initiatives, whether they're called Patients as Partners or something else. In Saskatchewan, for example, it's Patient First. We believe this is a terrific initiative. We know from our dialogue and from community events that we held in rural Manitoba and here in Winnipeg that people want to be more engaged. So when we looked at patients as partners, we chose the word “partners” because we believe that the patients need to take an active role in their health care, along with their providers and along with the health care system. When that happens, there are gains to be achieved, from a personal health perspective and also from a perspective of economic sustainability as we move into the next generation for our kids and our grandkids.
To summarize, in economic sustainability we saw different tools that provinces and other jurisdictions were using. In healthy living, we saw a need for better coordination of the programs, because there are some great ones there. In patients as partners, we saw more of a defined role or a defined expectation for the patients to take an active role in their well-being.
As for recommendations, we want to synthesize that work and pick one area in each of those three subcommittee reports to focus on.
With economic sustainability, we're proposing a Manitoba health advisory council formed of business leaders, community leaders, and government leaders. The council would take a look at some of the realities of the economics of health care in our province and work together to find solutions. That's not to say there isn't collaboration already going on, but we believe there is a role for a provincial group to help, in a collaborative manner, share the economic realities of health care. We think that business leaders, community leaders, and government leaders, if they're building a plan together, will help educate the public and get them more involved.
With respect to healthy living, we thought, why not set a goal for Manitoba to be the healthiest province in Canada. The Minister of Healthy Living has gone on record in the past, saying he would like to have that as a goal, so we want to support it. In 2013 you'll see committees for each of these three move into the action phase. If we're going to agree to set that as a goal, what does it mean? We talk about coordination of programs, we talk about facilities, and we talk about bringing the business community in. Those are all areas you'll see in 2013.
In patients as partners—