As a brief comment in support of what Dr. Haggie has just mentioned, we know that the electronic health record is a great answer to some of the many challenges we're facing, both in terms of creating a safer experience for patients and for their experience at each interface across the system. I'm sure we've all heard a lot about this. That's one way that speaks to the integration of information and technology.
I would also say that the past accord has put an emphasis on five wait times—surgical and diagnostic wait times—and we would suggest that those have probably missed the mark and not really addressed the real causes of waiting, the human costs of waiting, which Canadians and their families are dealing with every day.