Thanks for the question. That's a great question.
The interoperability aspect is huge, and I know that is one of the funding priorities of Canada Health Infoway, but that data flow among hospitals and external organizations does not exist to the capacity that would benefit the patient. I know in one of the commercials that Canada Health Infoway put out regarding continuity of care, the patient comes into the emergency department and the physician pulls up their medication list. That would be amazing. However, we have to go on to an external portal, we have to sign in with a user ID that expires after I think 90 or 180 days—so if you don't use it, it's not there—and you're only able to view drugs that a patient has been prescribed and paid for through the Ontario disability program.
So the information is very limited, and it's not integrated with our EMR. There are a number of extra steps that have to be taken in order to access information, which leads to a detriment to the patient.