I would agree.
One of the factors that concerns me is that when I received my paramedic training back in 1981, at no time did I receive any sort of training in suicide or crisis intervention. That is still the same today. Our first responders, even though they attend to suicide calls, are not trained in suicide intervention nor trained in crisis intervention.
What I'd like to see is a program where we really review the curriculum of our first responders and introduce this training at the college and university level. In addition to that, we really need to focus on educating them about the psychological stressors they will face—not if, but when—both on and off the job, and how to deal with them appropriately.