I think that in a lot of cases there were complaints from clients that personal support workers or support workers were on their cellphones while they were doing their jobs. I guess employers were trying to do their due diligence by saying they couldn't have their cellphones on them so they would focus more on their duties. I'm sure that happens in home care, but it really puts these people at massive risk.
On May 14th, 2019. See this statement in context.