Again, we are out on the street, but not unlike the other workers who are in the homes. It's very similar.
Again, we need supports in that whole continuum of the issue to understand how to recognize, how to de-escalate and how to protect when necessary. We need the public to understand. We need to get that message out.
As I said in my opening statement, we need to support the employers to be able to provide the safety measures that are necessary, but we also need to reduce stigma and empower our workers to stand up for themselves and be able to report these incidents. We need a firm commitment from employers, and we need a firm commitment from the community to actually pursue the charges when it's appropriate.
We understand that probably the majority of incidents aren't egregious behaviour. The majority may be of some other medical issue. When we look at verbal abuse and intimidation, most of those are egregious and we need to get the message out that it's not acceptable, and support our workers and support our employers as well to stop it.