We are starting to see some technological solutions being integrated into home care, particularly with smart phones and devices being provided by employers. The problem is that they don't give any ready access to help in an urgent situation. Even if the care worker has the ability to call for help, it could be 10 to 20 minutes, or maybe even up to an hour, before the closest colleague could get to them to provide help. The response system ends up becoming the police for the home support workers. Really, we've missed an opportunity there to assess the risk they're being exposed to prior to putting them in there with that button.
The use of panic buttons and alarms is more widespread in the acute care sector. In late 2016 in Nova Scotia, we had someone enter a rural hospital with a firearm. Luckily, nobody was injured in that incident, but it was a bit of a wake-up call for the system.
I had the opportunity to participate on a task force that was making recommendations to the premier of Nova Scotia to improve health and safety and security in the acute care sector. One thing we found out very quickly was that some hospitals had such a system, where there was someone on the front desk who could press a button so that the police knew there was an emergency, and some did not. Some hospitals had systems whereby nurses who might be in a patient's room alone wore a button to hang around their neck in order to be able to call for help when something went wrong, and some did not. One of our recommendations was for standardization of that across our acute care sector.