Thank you, Chair, and thank you to the witnesses.
Certainly, this is an important issue. My daughter is a nurse, and when she was a student nurse she was attacked by a patient in the psych ward. My sister-in-law is also a nurse, and she was attacked by a resident in a long-term care facility and has permanent neck damage as a result. We really need to find solutions.
I'm going to start with Mr. Brophy and Ms. Keith. You talked about one of the solutions being to flag aggressive patients. When you identify somebody who is aggressive, what are the recommendations to deal with them? Are you going to restrain them? Are you going to medicate them? Are you going to have more people on or call the security guard? What are the measures you recommend?